Terms & Conditions

Effective Date: 1 October 2026

Welcome to Paytaxs.

These Terms & Conditions (“Terms”) govern your access to and use of the Paytaxs website, including paytaxs.com, and the GST-related services provided through the platform.

By accessing our website, submitting an enquiry, creating an account where applicable, engaging our services, or making a payment for a service, you acknowledge that you have read and understood these Terms.

If you do not agree with these Terms, please do not use the website or engage our services.

1. About Paytaxs

Paytaxs provides GST-related services and compliance support to businesses across India.

Our services may include GST registration, GST return filing, GST compliance support, GST reconciliation, GST refund assistance, GST advisory, and other GST-related services as may be offered from time to time.

The specific service provided to a customer will depend on the service selected and the scope communicated or agreed between Paytaxs and the customer.

2. Acceptance of These Terms

By using the Paytaxs website or engaging our services, you agree to comply with these Terms, our Privacy Policy, and our Cancellation & Refund Policy, as applicable.

Where a specific service has additional terms, instructions, quotations, invoices, or service-specific conditions, those terms may also apply to that service.

Electronic communications, confirmations, and agreements may be used in connection with our services.

3. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use our paid services.

If you are using Paytaxs on behalf of a business, organisation, or another person, you confirm that you are authorised to act on their behalf.

4. GST Services

Paytaxs provides assistance in relation to GST-related requirements based on the information, documents, instructions, and scope of service provided by the customer.

Depending on the service engaged, Paytaxs may assist with matters including:

• GST registration.
• GST return filing.
• GST compliance.
• GST reconciliation.
• GST refund-related assistance.
• GST documentation.
• GST advisory and procedural assistance.
• Other GST-related services communicated by Paytaxs.

The availability and scope of any service may vary depending on the customer’s requirements and applicable laws, rules, procedures, and government systems.

5. Information and Documents Provided by the Customer

Customers are responsible for providing complete, accurate, current, and lawful information and documents required for their service.

Depending on the service, this may include:

• Business information.
• GST registration details.
• Invoices and transaction records.
• Sales and purchase information.
• Input tax credit information.
• Bank or financial information where relevant.
• Previous GST filings or records.
• Identification or verification documents.
• Other information reasonably required to provide the requested service.

Paytaxs may rely on the information and documents provided by the customer.

Customers should promptly inform Paytaxs if any information previously provided is incorrect, incomplete, or has changed.

6. Customer Responsibility for GST Information

Where Paytaxs assists with preparing or submitting GST-related information, returns, applications, or other documents on behalf of a customer, the customer remains responsible for the accuracy and completeness of the underlying information and records provided to Paytaxs.

Customers should review relevant information and documents before submission where an opportunity for review or confirmation is provided.

Where applicable under GST law, responsibility for the correctness of particulars furnished through an authorised GST practitioner continues to rest with the registered person.

7. No Guarantee of Government Approval or Outcome

Paytaxs does not guarantee:

• Approval of a GST registration.
• Acceptance of a GST return.
• Approval or issuance of a GST refund.
• Acceptance of an input tax credit.
• Waiver of interest, late fees, or penalties.
• A particular decision by a government authority.
• A particular tax treatment being accepted by a government authority.
• Processing within a specific period where processing depends on a government authority or third-party system.

Government authorities may independently review applications, returns, refunds, records, or other GST matters and may request additional information, clarification, correction, or verification.

8. Service Timelines

Paytaxs will make reasonable efforts to provide services within the timeline communicated for the relevant service.

However, timelines may depend on:

• Timely receipt of required information and documents.
• Customer responses or approvals.
• Government portal availability.
• Government processing.
• Verification requirements.
• Technical issues.
• Third-party systems.
• Changes in applicable laws, rules, or procedures.

A delay caused by circumstances outside Paytaxs’ reasonable control will not automatically constitute a failure to provide the agreed service.

9. Fees and Payments

Applicable service charges will be communicated to the customer before or at the time of engagement, wherever reasonably possible.

The customer agrees to pay applicable charges within the payment period communicated by Paytaxs.

Government fees, statutory payments, interest, penalties, and other amounts payable to government authorities are separate from Paytaxs’ professional or service charges unless expressly stated otherwise.

Additional charges may apply where the customer requests work outside the originally agreed scope. Such additional charges will be communicated before the additional work is undertaken, wherever reasonably possible.

10. Cancellation and Refunds

Cancellation and refund requests are governed by the Cancellation & Refund Policy published on the Paytaxs website.

The Cancellation & Refund Policy forms part of these Terms.

Nothing in these Terms or the Cancellation & Refund Policy is intended to exclude or restrict any right or remedy that cannot legally be excluded or restricted under applicable law.

11. Website Content and General Information

Information published on Paytaxs may include general GST, tax, compliance, business, or educational information.

Such information is provided for general informational purposes and may not apply to every business or individual situation.

GST laws, rules, notifications, procedures, rates, forms, and government processes may change.

Customers should consider their specific circumstances and obtain appropriate professional advice where required.

12. Website Availability

We aim to keep the Paytaxs website available and functional, but we do not guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable or affected by:

• Maintenance.
• Technical issues.
• Server or hosting problems.
• Internet or network failures.
• Cybersecurity incidents.
• Government or third-party systems.
• Natural events.
• Other circumstances beyond our reasonable control.

We may modify, suspend, or discontinue particular website features where reasonably necessary.

13. Acceptable Use

You agree to use the Paytaxs website and services only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Submit false or misleading information.
• Attempt to obtain unauthorised access to the website, accounts, systems, or data.
• Introduce viruses, malware, malicious code, or other harmful material.
• Interfere with the operation or security of the website.
• Use automated tools to scrape, copy, or systematically collect website content without permission.
• Impersonate another person or organisation.
• Infringe the intellectual-property or privacy rights of another person.
• Use the website to distribute unlawful, defamatory, threatening, or otherwise prohibited material.
• Attempt to misuse Paytaxs services or communication channels.

We may take reasonable action where we identify activity that violates these Terms or applicable law.

14. Accounts and Security

Where Paytaxs provides account functionality, customers are responsible for maintaining the confidentiality of their login credentials and for taking reasonable steps to protect access to their account.

If you believe that your account has been accessed without authorisation, please notify Paytaxs promptly.

Paytaxs will take reasonable steps within its control to address reported security concerns.

15. Intellectual Property

Unless otherwise stated, the content and materials available on the Paytaxs website, including text, graphics, logos, designs, layouts, images, software, and other original materials, are owned by or licensed to Paytaxs and may be protected by applicable intellectual-property laws.

You may access and use the website for lawful personal or business purposes.

You may not reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from Paytaxs content without prior written permission, except where permitted by applicable law.

Third-party materials remain subject to the rights of their respective owners.

16. Third-Party Services and Links

The Paytaxs website may contain links to third-party websites, platforms, payment providers, or other services.

Third-party services operate independently and may have their own terms, policies, and practices.

Paytaxs does not control third-party websites or services and is not responsible for their content, availability, security, policies, or actions.

Your use of a third-party service is subject to the terms applicable to that service.

17. Communications

We may communicate with customers using the contact details provided by them, including through email, telephone, SMS, WhatsApp, or other reasonable communication channels.

Service-related communications may include:

• Service updates.
• Requests for information or documents.
• Filing or processing updates.
• Payment-related communication.
• Customer-support communication.
• Other communications reasonably necessary to provide the requested service.

Marketing communications, where applicable, will be handled in accordance with applicable law and the customer’s available communication preferences.

18. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using Paytaxs services, you acknowledge that personal information may be processed as described in the Privacy Policy and as otherwise permitted or required by applicable law.

19. Force Majeure

Paytaxs will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, government actions, changes in law or regulation, widespread technical failures, internet or telecommunications disruptions, civil disturbances, war, or other events that could not reasonably be prevented or controlled.

We will take reasonable steps to resume affected services when circumstances permit.

20. Service and Liability Limitations

Paytaxs will provide services with reasonable care and in accordance with the agreed scope.

However, Paytaxs cannot control government decisions, government portal operations, third-party systems, information supplied by customers, or circumstances outside our reasonable control.

To the extent permitted by applicable law, Paytaxs will not be responsible for losses arising solely from:

• Incorrect, incomplete, or misleading information supplied by the customer.
• Failure by the customer to provide required documents or information within the required timeframe.
• Failure by the customer to review or confirm information where review or confirmation was requested.
• Decisions or actions of government authorities.
• Government portal outages or failures.
• Third-party service failures.
• Changes in applicable law, rules, procedures, or government requirements.
• Events beyond Paytaxs’ reasonable control.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted.

21. Customer Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs arising directly from:

• Your unlawful use of the website or services.
• Your violation of these Terms.
• Fraudulent or materially misleading information knowingly provided by you.
• Your infringement of another person’s intellectual-property or other legal rights.
• Your misuse of the Paytaxs website or services.

This provision does not limit any rights or remedies available to you under applicable law.

22. Suspension or Termination

Paytaxs may suspend or restrict access to the website or a particular service where reasonably necessary because of:

• Non-payment of applicable charges.
• Fraudulent or unlawful activity.
• Material violation of these Terms.
• Security concerns.
• Legal or regulatory requirements.
• Circumstances that make continued provision of the service impracticable or unlawful.

Where appropriate, Paytaxs will communicate the relevant reason for suspension or termination.

Termination or suspension does not automatically affect obligations that arose before termination.

23. Changes to These Terms

Paytaxs may update these Terms from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated Terms will be published on this page with a revised effective date.

Where required by applicable law, material changes will be communicated through an appropriate method.

24. Governing Law

These Terms are governed by the laws of India.

Any dispute arising in connection with these Terms or the services will be subject to the applicable dispute-resolution mechanisms and rights available under Indian law.

Subject to applicable law, the competent courts at Jaipur, Rajasthan, India shall have jurisdiction over matters that are properly brought before the courts.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permissible.

The remaining provisions will continue to apply to the extent permitted by law.

26. Contact Us

For questions regarding these Terms or Paytaxs services, please contact:

• Paytaxs
• Address: Ridhi Sidhi Building, 2nd Floor, King Street SL Marg, Jawahar Lal Nehru Marg, Malviya Nagar, Jaipur, Rajasthan 302018
• Phone: 096946 66667
• Email: paytaxs.management@gmail.com
• Website: paytaxs.com